Service Design for Your Comfort

At our hospital all services are implemented and optimized according to the basic principles of service design. Service design, a relatively new discipline, aims to look at services through the eyes of customers and thus improve their effectiveness.

Innovative service expertise is extremely important, especially in a hospital setting, since it is evident a patient's healing success is directly linked to their comfort level. Our main goal is to make sure that patients are satisfied and happy with their experience at our facility. We hope they will return to us with confidence should they ever again need medical care. We understand highest medical expertise as a prerequisite and the quality of our services as an added value for our customers.

The secret of successful implementation of highest quality service as well as continuous optimization is that requests and suggestions are taken very seriously.

We encourage you to contribute to improving our service. Please send us your suggestions to